AFTER SALES SERVICE COMMITMENT
In order to create a famous brand, improve corporate visibility and establish a corporate image, our company adheres to the spirit of “all pursuit of high quality, customer satisfaction as the purpose” and the principle of “the most favorable price, the most thoughtful service, the most reliable product quality” and solemnly promises you:
一，PRODUCT QUALITY COMMITMENT:
1，The manufacturing and testing of the products have quality records and testing data.
2，For the testing of product performance, we sincerely invite users to personally conduct a full process and full performance inspection of the product, and only pack and ship the product after it is confirmed to be qualified.
二，PRODUCT PRICE COMMITMENT:
1，In order to ensure the high reliability and advancement of the product, the system materials are all selected from domestic or international high-quality brand products.
2，Under the same competitive conditions, our company will sincerely provide you with the most favorable price without reducing the technical performance of the product or changing the product components.
三，DELIVERY DATE COMMITMENT:
1，Product delivery time: Try to meet user requirements. If there are special requirements and the work needs to be completed in advance, our company can organize production and installation individually to meet user needs.
2，When the product is delivered, our company will provide the following documents to the user; ① Technical maintenance and repair manual ② General installation drawing ③ Instructions for purchased parts and manufacturers ④ Provide a list of wearing parts and spare parts, and attach the required amount of spare parts.
四，AFTER-SALES SERVICE COMMITMENT:
1，Service tenet: fast, decisive, accurate, thoughtful and thorough.
2，Service goal: service quality wins user satisfaction.
3，Service efficiency: if the equipment fails during or outside the warranty period, the supplier will provide maintenance personnel within 24 hours after receiving the notice and start maintenance.
4，Service principle: during the warranty period, the supplier will repair and replace the damaged parts caused by quality reasons free of charge. For the damaged parts outside the warranty period, the replacement parts will only be charged at cost. For the equipment damage caused by the customer’s human factors, the supplier will repair or provide the parts at cost price.